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Lively Review

Our take on Lively, the medical alert company.

Last Updated: August 2025

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Our Summary

The Lively Mobile Plus device offers waterproof, reliable medical emergency and non-emergency support to users and their caregivers and family members. It’s recommended by AARP and owned by Best Buy Corporation.

Lively is also the company renowned for the Jitterbug and Lively Flip devices, both of which hold solid reputations for reliability and durability. The Lively Mobile Plus is the latest medical alert device for those who need this kind of security.

The Lively Mobile Plus device offers waterproof, reliable medical emergency and non-emergency support to users and their caregivers and family members. It’s recommended by AARP and owned by Best Buy Corporation.

Lively is also the company renowned for the Jitterbug and Lively Flip devices, both of which hold solid reputations for reliability and durability. The Lively Mobile Plus is the latest medical alert device for those who need this kind of security.

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How Does It Work?

Lively’s Lively Mobile Plus is an all-in-one medical alert device. The product fits comfortably in the hand at just 2.6 inches by 1.6 inches. At that size, it can also easily fit inside a man’s pocket or a woman’s pocket or purse. It does come with a belt clip and lanyard so users can wear it on their hip or around their neck for fast and easy access. Weighing just 1.9 ounces, it’s not burdensome in the slightest.



The Lively Mobile Plus by Lively features a large profile button on top of the device. A neon green indicator light lets the user know that the battery is charged and activated. A simple press of the button puts the user in touch with a Lively Urgent Response Agent. The unit is equipped with a GPS tracking component so that the Urgent Response Agent will know exactly where the user is located. This is especially helpful for users who suffer from dementia or short term memory loss.

Once the user has made contact with the Urgent Response Agent, help will be given, whether the user simply needs reassurance, medical attention or any other assistance. The entire time, the Urgent Response Agent stays on the line until the situation is resolved. Typical uses for the Lively Mobile Plus by Lively include medical help, emergency help, roadside assistance or to contact family members. It can be used for both emergency and non-emergency matters.

Plans and Pricing

Lively’s Lively Mobile Plus is highly affordable. The unit is regularly $49.99; however, they are currently running a holiday promotion, where the unit itself costs just $24.99, plus plan and activation. Shipping is free. In addition, members of AARP get an exclusive discount on the Preferred and Ultimate plan packages. Interested persons should contact Lively directly for details. Below are some details about the various plans available with Lively’s Lively Mobile Plus:

Basic Plan

This plan includes the 24/7 Urgent Response service and costs just $19.99 per month during the limited time holiday sales promotion. Normally, this service costs $24.99 per month.

Preferred Plan

This plan includes the 24/7 Urgent Response service, plus the Urgent Care service, plus the Lively Link service, and costs just $29.99 per month.

Ultimate Plan

This plan includes the 24/7 Urgent Response service, plus the Urgent Care service, plus the Lively Link service and the Fall Detection service, and costs just $39.99 per month.

Plan Services Explained

The Urgent Response service includes the 24/7 one button connection to the Urgent Response Agent.

The Urgent Care service lets users speak directly to a live nurse or a board-certified doctor, 24/7, with no appointment needed. This is convenient for situations where the user might have a sudden spike in blood pressure or another immediate medical concern. Urgent Care service also allows the user to get certain prescriptions or refills over the phone.

The Lively Link service allows family members and caregivers information and data about the user relative to their health and safety. This is helpful for family members who need to stay in the loop without constantly having to directly contact the user.

The Fall Detection service detects when the user has fallen and then automatically calls a Lively agent for help.

How Do Users Setup The Device?

The Lively Lively Mobile Plus device comes with a docking station that recharges the battery. When it arrives in the mail, all the user has to do is set it in the docking station and wait for it to charge. A neon green blinking light tells the user that the device is charging. The battery lasts for up to 80 hours on standby. Once turned on for the first time, there’s a welcome greeting.

The user then just calls the activation telephone number or goes to the activation website to get started. The serial number and address will be given to Lively and then the user sets up an account. There is a Lively user app that also can be downloaded for even more convenience.

Benefits of Lively Lively Mobile Plus



This medical alert device offers many benefits, including:

  • Waterproof design
  • 24/7 monitoring
  • Fall detection optional
  • Multiple wearing/carrying options
  • Long battery life
  • 4G LTE connectivity
  • Highly affordable
  • No contract plans
  • Fast response times

Bottom Line Summary

Anyone looking for an easy-to-use, affordable and convenient solution to medical and roadside safety should look at the Lively Mobile Plus device. It’s a terrific choice for users of all ages.